OUR POLICIES

We try to be a easy come, easy go type of facility. We don’t have a minimum or maximum number of days your dog has to attend. All they have to do is pass a temperament test and be fully vaccinated. So in order to keep everyone safe & happy, please be considerate of our policies.

 

IMPORTANT PACK POLICY:
SINCE OUR PACK IS CONSTANTLY GROWING, ALL DOGS WHO ATTEND DAYCARE MUST COME ONCE EVERY 2 MONTHS. THOSE WHO DO NOT COME FOR A TIME PERIOD LONGER THAN 2 MONTHS MUST DO ANOTHER EVALUATION TO ASSURE EVERYONE GETS ALONG.

LATE FEE POLICY

PLEASE PICK UP YOUR DOG BEFORE 7PM.
*WITH OR WITHOUT A PHONE CALL, YOU WILL BE CHARGED $1/MINUTE AT 7PM*

DAYCARE DROP OFFS ARE FROM 6 AM – 12:30PM
*WE NO LONGER ACCEPT PARENTS TO DROP OFF DOGS AFTER 12:30PM DUE TO THE PACK ALREADY SETTLING DOWN.

LEASH POLICY:
*ALL DOGS MUST ENTER AND EXIT THE BUIDLING ON A LEASH AT ALL TIMES
*
PLEASE HAVE YOUR DOGS NAME/LAST NAME CLEARLY LABELED OR HAVE SOMETHING ON IT THAT IS EASIER TO POINT OUT TO AVOID LEASH MIX UPS

 

COLLAR POLICY:
*
*NO PRONG COLLARS***
PLEASE TAKE OFF YOUR DOGS PRONG COLLARS BEFORE ENTERING THE BUILDING, THEY ARE VERY DIFFICULT TO GET OFF WHEN DOGS ARE VERY EXCITED TO PLAY AND FOR THE SAFETY OF OUR STAFF, IT IS BEST.

PAYMENTS/BALANCE FEE
*ALL PAYMENTS ARE EXPECTED AT PICK UP OR AT DROP OFF.
*THOSE THAT EXCEED A WEEK WITHOUT PAYING THEIR BALANCE THERE WILL BE A “LATE PAYMENT FEE” OF $10 PER WEEK THAT A BALANCE IS  UNPAID

VACCINATION POLICY:
For dogs that attend daycare regularly, we will inform you when your pups vaccinations expire. We will hand out a “vaccination sheet” that will specify which vaccination(s) expired. We expect an up dated copy within a couple of weeks. Those vaccinations are required for daycare. If we do not receive updated copies within that time period, then your pup will have to take a leave of absence from daycare until we acquire them.

*RABIES, KENNEL COUGH, DISTEMPER*

ALL DOGS MUST BE FIXED IN ORDER TO ATTEND OUR DAYCARE WHEN THEY ARE OF AGE. IF THEY START TO “HUMP” BEFORE THEN, THEY WILL NEED TO TAKE A BREAK UNTIL THEY DO FOR THE SAFETY OF THE OTHER DOGS WHO ATTEND

 

PACKAGES ARE PAID UPFRONT:

NOBODY IS ALLOWED TO USE MULTIPLE DAYS ON A PACKAGE WITHOUT IT BEING PURCHASED. FAILURE TO PAY FOR THE PACKAGE, YOU WILL BE CHARGED THE DAILY RATE INSTEAD OF THE DISCOUNTED PACKAGE RATE. PACKAGES ARE PAID UPFRONT AND THAT IS WHY YOU GET THE DISCOUNT.

DROP OFF SERVICE POLICY:

  • MUST BE ASKED 48 HOURS BEFORE SERVICE NEEDED.
  • CHARGED $5 FEE AND THEN $1/MILE TO DESTINATION FROM THE DAYCARE
  • ALL MUST BE PAID BEFORE SERVICE DATE!